RESTAURANT/BAR

Looking for some real Mexican fun in Puerto Vallarta? Then Andale is the place for you! Lively music, delicious food, ice cold margaritas made from the finest tequila & an electric party atmosphere that makes you feel like you’re at the biggest fiesta in town!  More…

STAY

Imagine Puerto Vallarta’s exotic restaurants, exciting nightlife, fine shops and galleries, not to mention the most famous beach in Vallarta, Playa Los Muertos, all just steps away! Now… EXPERIENCE IT! More…

DRINK AND TEQUILA

Fine tequila is to be savored like the best cognac or single malt scotch. More…

PERSONAL CONCIERGE

You work hard and when you finally get a vacation, don’t waste your time worrying about all the little details of your trip.   In a world filled with so many people, how can one person make a difference? We have the answer. More…

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An advance payment corresponding to 50% of your rate is required to make reservations.

The advance must be covered ninety (90) days before your arrival date. For cancellations, notice must be given, at least ninety (90) days in advance of your arrival date. Cancellations or changes that result in reduced stays and are made within 90 days prior to arrival, result in the loss of your advance payment. No refund will be given unless the National Weather Service orders a mandatory evacuation in a “tropical storm or hurricane warning area” corresponding to a guest’s area of ​​stay. On the day the National Weather System orders the mandatory evacuation for a tropical storm or hurricane warning area, we will refund any unused portion of the rent for currently registered guests, any unused portion of the rent for expected guests, and who want to reduce their stay to be able to arrive once the alert has been withdrawn, and any advanced rent corresponding to reservations made during a period of “tropical storm or hurricane alert”. There will be no refunds for reasons of force majeure, situations related to weather or nature, mechanical failures, earthquakes, etc.

The purchase of travel cancellation insurance is strongly recommended.

The number of guests stipulated in the reservation is the maximum number of guests that will be allowed to stay in the property. If more than the stated number arrive, occupancy may be denied, or additional charges of $ 25 per person, per night may be incurred. The tenants who occupy the property, will be responsible for any damage caused, by himself or by his guests, to the property or its contents during their stay. Damage costs will be limited to the cost of repair or replacement value of damaged items.

Pets are NOT allowed in units without prior written permission upon arrival. Engaging in illegal activities, such as the use of prohibited drugs, will not be tolerated. The closed hours of noise must be strictly respected. Failure to abide by the established policies may qualify you for an immediate eviction, without the right to a refund.

Please remember that each of the employees who work for you (maids, reception or security personnel, among others) while you are in Puerto Vallarta, depend heavily on your kind rewards. Andales on the Bay suggests that assisting employees, such as maids and concierge staff, as well as any other facility staff, receive a tip of $ 2 to $ 3 per day during their period of stay in Vallarta. If the staff has made extraordinary efforts, then an extra tip would certainly be welcome. Keep in mind that the average income in Mexico is approximately $ 500 dollars per month, so every penny counts. These are great people who work hard for you, and Andales on the Bay would like to encourage you to reward your efforts. If you have any questions or concerns regarding any of these policies, please contact us to provide more information or clarify.